Choose a Date to Suit You You decide the delivery date! We deliver to nearly all UK postcodes 6 days a week - Monday to Saturday 7am to 8pm. You have the option of selecting a date at our checkout or with our Sales Team over the phone.		Next Day Delivery Need it in a hurry? If we have stock in our warehouse, we can offer you delivery next day. Order before 5:30pm online or over the phone. Please see our next day delivery details below.
	Free Delivery Offer We are offering FREE delivery on all orders over £50 to UK Mainland residents.		Collect Your Items It's also FREE to order your items over the phone or online and collect from our Huddersfield showroom.

Delivery Prices

Delivery prices depend on the products you order, delivery destination and service level you require. The prices below are a guidance only.

*Please note - The following postcodes are classed as Scottish Highlands delivery: HS, IV, KA, KW, PH, AB, PA, DD, ZE. The following postcodes are classed as Isle of Man & Channel Islands delivery: GY, JE, IM, TR, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO42

European Deliveries

We are pleased to say that we have an agreement with Pacelforce Worldwide whereby our customers in specified mainland Europe can order from us and enter into a contract with Parcelforce Worldwide.

Delivery costs to non-UK destinations are calculated on an order by order basis and is dependent on the delivery destination and value of goods ordered. The delivery costs will be advised at the time of placing your order online.

A guidance on delivery costs are shown below:

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After Sales Service

At Bambino Direct, we operate a fair and open after-sales service. We firmly believe that setting out our terms clearly rather than burying them in small print is what customers should be able to expect of any business. Everything you need to know about our policy is outlined here.

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Late Delivery

If your goods haven’t arrived as expected, please follow the link in your email to use our online tracking service. If we have promised to send your goods to you on an agreed date and we fail to deliver we will refund you the difference between the priority delivery service and our standard service or £5, whichever is the greater. To request this fixed compensation, please send us an eMessage.

The majority of orders can be tracked online however for some couriers we are unable to offer you tracking details. If this is the case and your delivery has not arrived by 6pm on the due delivery date, please contact us using our eMessage system. Many customers ask us for an update on delivery time – unfortunately we are unable to provide this information and request that you contact the couriers directly if this is needed.

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Failed Deliveries

We understand that sometimes you will not be available to receive your goods. For all items our couriers will attempt redelivery once. After which you will be charged for any further redelivery attempts. If you have ordered a small item, it may then be left at your local post office for you to collect. For large items, if the courier has contacted you prior to delivery and you are not available to receive your goods, there will be a redelivery charge. Refused deliveries for unwanted items that are no longer required will be charged the return delivery fee to our warehouse.

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Damaged/Missing Items or Wrong Items

Over 99% of our orders are handled perfectly – goods are delivered on time and work without fault. However from time to time things do go wrong. Parcels can get misrouted by the couriers, traffic can prevent deliveries arriving on time, manufacturer’s specifications can be inaccurate and items can develop a fault. The real test of an online retailer is not just the availability of good value products, but how well they deal with after sales problems. At Bambino Direct we aim to offer a service most other online retailers fail to deliver on: Product availability, value, reliable delivery and a clear and fair after-sales service. For more information go to our Customer Service section

NB: All items should be inspected upon delivery and damaged goods should be refused. If you notice damage after goods are delivered you must be report this to us within 48 hours of delivery.

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